Customer Service

Thank you for visiting the ProWearPlus online store, where you can shop for your favorite Cherokee, Dickies, and HeartSoul scrubs, lab coats, and accessories anywhere at anytime!  If you're in the Los Angeles area, we'd love to see you at our designer retail boutique, where we also carry designer brands like Grey's Anatomy, Jockey, Koi, Landau, Smitten, Littmann Stethoscopes, and more! 

We are always open to your feedback on how to make the shopping experience we provide better for you.  If you have any questions or comments, please e-mail us at:

Info@ProWearPlusUniforms.com

How to contact us

Check out our Contact Us page for contact details.

How to return a product to us

At ProWearPlus, your satisfaction is our priority!  Please refer to the following returns/exchange guidelines for ONLINE purchases.  Note that ONLINE purchases are separate and distinct from IN-STORE purchases, which means that:

(a) In-store purchases are subject to the specific in-store returns/exchange policy in effect at the time of your purchase, and online purchases are subject to the specific returns/exchange policy on this website at the time of your purchase.

(b) Inventory selection may vary between what is available online and in-store.  At www.ProWearPlusUniforms.com, you have the ability to purchase virtually all in-stock items manufactured by Cherokee, Dickies, and HeartSoul, whereas in our store you have the ability to purchase a selection of our favorite styles from those brands.  In addition, in our store we carry the best styles from other designers as well, including Grey's Anatomy, Jockey, Smitten, Koi, Meta Lab Wear, BIO, 3M Littmann Stethoscopes, and Five Star Chef Apparel.

(c) Prices and promotions may vary between what is available online and in-store. Because many factors determine the pricing of online versus in-store items, we cannot match online and in-store prices (and vice versa), though we will do our best to answer any pricing questions you may have.

Understandably, we cannot accept any returns or exchanges of items that have been worn, altered, laundered, embroidered, screen printed, damaged by the purchaser, or otherwise have been rendered un-saleable. All items must be in original condition and packaging with all tags and labels attached, exactly as shipped. Footwear must be clean and in original condition, with any shoe boxes or packaging also in original condition. Please try on your shoes on a clean, dry surface to avoid discoloration to white or light-colored soles. To ensure proper credit, all returns are subject to inspection upon receipt.  Shipping and handling costs are not refundable.

Returns/Exchange Instructions:

If you are unsatisfied with your purchase, it may be returned for any reason within 30 days of purchase. You can either: (1) visit our Los Angeles retail store to exchange or return your item(s) or (2) return or exchange your item(s) by mail.  Instructions are as follows:  

1.  Bring your item(s) to our store with your receipt.  Our address is:

    ProWearPlus Uniforms
    11513 W Pico Blvd
    Los Angeles, CA 90064

2.  Mail your item(s) with your receipt to the address below, and ship via insured mail or carrier. Return shipping cost and original shipping and handling are not refundable unless the item is manufacturer-defective when shipped. If you would like to make an exchange, please refer to the sizing charts to ensure the proper fit and note "Exchange" on the return label. Please e-mail us at Info@ProWearPlusUniforms.com if you need additional assistance regarding fit and sizing..

    ProWearPlus Uniforms
    11513 W Pico Blvd
    Los Angeles, CA 90064